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Privacy Policy

1. Privacy

This Personal Data Protection Policy describes and defines the rules under which "insights.ge" receives and processes the information you provide to us. Any information you provide to us, or that is otherwise available to us, about you is processed in accordance with the rules set out in this Policy, within the framework of the legislation of Georgia.

By accepting the Personal Data Protection Policy, you acknowledge and consent that it is accessible and understandable to you, and that you agree to have your personal data processed in accordance with this Policy.

2. Who are we?

References to insights.ge (hereinafter "we" / "the Company") in the Personal Data Protection Policy mean "Insights Consulting LLC" (ID No. 405611716).

We determine the purposes of processing personal data, set the retention period for personal data, and ensure the secure storage of identified or identifiable personal data.

3. How do we collect your data?

  • When you use our services
  • When you use our official website
  • Through the use of cookies and similar technological tools for the purpose of personalizing and improving your experience. This includes simplifying navigation, improving search settings, optimization, marketing, and secure authorization.

4. What type of data do we process?

4.1 Personal information

User account details: during registration and while using the services, the following data may be requested from you:

  • First and last name
  • Email address
  • Gender
  • Date of birth
  • Actual address
  • Postal code
  • Personal identification number
  • Phone number
  • Username and password
  • Payment information
  • Other demographic information permitted by the browser

4.2 Voluntary information

We collect information that you provide to us voluntarily, for example via email or when communicating with our support team. This also includes communication between users and the sharing of personal interests.

4.3 Authorization history and technical information

For the purpose of improving our services, we collect technical information such as:

  • Browser type and operating system
  • Language and login time
  • The domain you are connecting from

4.4 Device and connection information

For security purposes, we may collect information from your device, including other software present on it, detection of fraudulent activity (bots, malware, AI, etc.), as well as VPN/Proxy usage.

4.5 Analytical information

We collect information about the use of our services:

  • Pages viewed
  • Time spent
  • Clicks and actions
  • Activity timestamps
  • Notifications

4.6 Non-identifiable information

Data may be de-identified and anonymized. Such information may be used without restriction and is not subject to the limitations of this Policy.

5. Purposes of data processing

  • Providing quality service
  • Introducing new services
  • Monitoring user behavior
  • Feedback and improvement
  • Sending notifications
  • Prevention of misuse
  • Marketing
  • Protection of legitimate interests
  • Other legitimate purposes

6. Data sharing

In cases provided for by law or contract, data may be shared with persons related to the Company for the purpose of improving services.

7. Retention period

Data is stored only for as long as necessary. After the purpose has been achieved, it is retained in accordance with the rules established by law. De-identified data is stored for an indefinite period.

8. Security

We take all necessary measures to ensure information security; however, we cannot accept responsibility for unauthorized access, misuse, or a breach of the system.

9. Your rights

  • Obtaining information about your data
  • Correcting or completing your data
  • Requesting deletion of your data or cessation of processing
  • Requesting restriction of processing in specific cases
  • Withdrawing consent at any time
  • Filing a complaint with a court or the relevant authority

10. Changes to this Policy

This Policy may be amended in accordance with legislation or the Company's needs. The updated version will be published on the website and will take effect immediately upon publication.

11. Terms of use

By using the website, you agree to the processing of personal data, including the use of cookies. This Policy forms an integral part of the website's Terms of Use.

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